How long is a voucher valid?

All XperienceGift vouchers are valid for 12 months from the date of purchase.

What is the refund policy?

We offer a 7-day refund policy for unredeemed vouchers.

The I Can't Believe You Did This Moment

A step-by-step guide to Kenya's most thoughtful gifting platform, from digital discovery to tactile luxury.

Act One

Choose Your Story

Browse our curated collection of Kenyan adventures. From the adrenaline of Kereita ziplining to the serene luxury of a Diani sunset sail, select the experience that speaks to their soul.

Act Two

Curate the Delivery

Decide how the magic arrives. Choose an instant digital voucher for immediate surprises.

Act Three

The Grand Reveal

The recipient receives their golden ticket. They have 10-12 full months to book their perfect afternoon of pampering or thrill-seeking with our vetted local partners.

Digital Speed or
Tactile Luxury

We bridge the gap between thoughtfulness and convenience. Whether you need a last-minute token for an office surprise or a high-ticket bucket list item for a milestone anniversary, our presentation options reflect the weight of the moment.

The Digital Voucher
Instant delivery via email, perfectly formatted for mobile wallets or home printing.

The Fine Print, Simplified

10-12-Month Validity

Recipients have a full year of purchase to redeem their experience, allowing total freedom for scheduling.

7-Day Refund Policy

Changed your mind? We offer a 7-day refund window for any unredeemed vouchers, no questions asked.

Vetted Local Partners

Every operator on our platform is hand-picked for quality, safety, and authentic Kenyan hospitality.

Weather Flexibility

Outdoor adventures include flexible rescheduling for weather or safety concerns to ensure a perfect day.

Ready to sponsor a story?

Stop giving objects. Start giving memories that linger long after the ribbon is untied.

Explore Vouchers Corporate Inquiries